Shipping Policy
Last updated: 2025
Welcome to our shipping information page.
Our customer service can be reached via: contact@hosepipeshop.co.uk.
Shipping Costs, Taxes and Prices
All prices on our website are inclusive of VAT, but exclusive of shipping costs.
Shipping costs depend on the country of destination.
Shipping within Europe
For all EU countries and other European countries, we charge a fixed surcharge of
€ 5.90.
Shipping outside Europe
For the rest of the world, a fixed shipping cost of € 8.90 applies.
Shipments outside the EU may be subject to import duties or other taxes,
which are entirely at the buyer’s expense.
Payment Methods
- Credit Cards (Visa, Mastercard, American Express)
- Amazon Pay
- Bancontact, Maestro, JCB, Diners Club, Discover
- Bank Transfer
Unless otherwise agreed, payment must be made within 7 days.
Your card will only be charged after the order has been confirmed.
Delivery Times
We ship with various carriers (La Poste, Colissimo, UPS or local partners),
depending on the destination.
Estimated delivery time: 8–12 business days within Europe.
How to Place an Order
Add products to your shopping cart via “Add to Cart”.
You can view and adjust your cart at any time.
To complete your order, choose the country of delivery and the payment method
and click on “Confirm Order”.
Returns and Refunds
See our dedicated page:
Return and Refund Policy.
Warranty and Customer Service
The legal warranty applies according to the rules of your country of residence.
Contact: contact@hosepipeshop.co.uk.